Storage Locations

FAQ


  • What are your rates?
    Our rates vary depending on size and type of storage. Check the list of sizes and rates for the location nearest you or call the site manager for more details.

    Rates vary by location.  Please check the website for the location nearest you for current rate information
  • Should I make a reservation?
    Availability changes on a daily basis. In order to make sure that the space that you want is available when you need it, we recommend that you contact the location nearest you to make an advance reservation.
  • Do I need insurance?
    You may carry your own insurance (check your homeowner's or renter's policy to see if you are already covered) or apply for insurance coverage from a company that specializes in self storage insurance. We provide new tenants with a brochure from one of these companies. Insurance is the tenant's responsibility.
  • Do you give me a key?

    You store it, you lock it, you keep the key!

    You provide your own lock and key so that you are the only one with access to your unit. You may purchase a high quality lock at our storage office or provide your own lock.

  • Can my monthly charges be automatically charged to my credit card?
    You will need to visit the facility to lease your unit and make the initial payment. After that, we can set up your account to automatically charge your credit card each month.  Ask about our pre-paid discounts.
  • What type of payment do you accept?
    We accept Cash, Checks, Visa, MasterCard and American Express.  You may also make your payment after hours by using the provided night drop.  No cash please!
  • Can you receive packages and mail on my behalf?
    We will gladly accept packages and mail for you and notify you when they arrive. The items will remain in the rental office until you pick them up. Other arrangements can be made on an individual basis. Contact the manager for details.
  • What is the minimum time that I can store for?
    The minimum rental period is 1 month.
  • What kind of documentation do I need to rent a unit?
    A valid driver’s license or federal picture ID is required to lease a unit.
  • Do you have your own movers?
    While we do not offer moving services, there are a variety of movers available in our area. Check the yellow pages under the heading "movers" for a complete list.
  • How long will it take to complete my transaction on move-in day?
    The entire move-in process should take less than 15 minutes, however customers are helped on a first come, first serve basis so the amount of time can vary if there are customers ahead of you.  Mornings are usually the slowest period of the day while afternoons are busier.
  • What are your hours of operation?
    Please visit the website for the location nearest you to see their office and gate hours.